Last updated: May 2026

OVERVIEW

This website is operated by bodylume.studio. Throughout the site, the terms "we", "us" and "our" refer to bodylume.studio. bodylume.studio offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms", "Terms & Conditions"), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

We operate globally and these Terms are intended to apply to customers worldwide. Where your local consumer protection laws provide you with rights that are broader than those described here, those local rights shall prevail to the extent required by law.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

Any new features or tools added to the current store shall also be subject to these Terms. You can review the most current version at any time on this page. We reserve the right to update, change or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically for changes. Your continued use of the website following the posting of any changes constitutes acceptance of those changes. For material changes, we will make reasonable efforts to notify registered users via email or a notice on our website.

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SECTION 1 - ELIGIBILITY AND ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you meet the minimum age requirement to enter into a legally binding contract in your country of residence. As a general guide:

• Thailand: At least 20 years old, or have parental/guardian consent if under 20 (Civil and Commercial Code of Thailand)
• European Union / UK: At least 18 years old, or the age of majority in your Member State
• United States: At least 18 years old, or the applicable age of majority in your state
• All other countries: At least 18 years old, or the applicable age of majority in your jurisdiction

If you are below the applicable age of majority, you must have obtained verifiable consent from your parent or legal guardian before using this site or making any purchase.

You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction (including but not limited to copyright laws, consumer protection laws, and import/export regulations). You must not transmit any worms, viruses, or any code of a destructive nature. A breach or violation of any of these Terms will result in immediate termination of your access to the Service.

This agreement constitutes an electronic transaction in accordance with applicable electronic commerce and digital signature laws, including the Electronic Transactions Act B.E. 2544 (2001) of Thailand, the EU Electronic Commerce Directive, and equivalent legislation in other jurisdictions. By clicking to accept or by using the Service, you acknowledge that you have entered into a legally binding agreement.

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SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time, subject to applicable laws in your jurisdiction.

You understand that your content (not including credit card information) may be transferred and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

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SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information provided for reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site unless required by applicable law.

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SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice. All prices displayed are in Thai Baht (THB) unless otherwise stated. Currency conversion is for reference only — your bank or payment provider determines the final exchange rate and any applicable fees.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice. We shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service, except as required by applicable consumer protection law in your jurisdiction.

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SECTION 5 - PRODUCTS AND SERVICES

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy, which complies with applicable consumer protection laws including the Consumer Protection Act B.E. 2522 (1979) of Thailand, the EU Consumer Rights Directive, and equivalent legislation in other jurisdictions.

We have made every effort to display as accurately as possible the colors and images of our products. We cannot guarantee that your device's display of any color will be accurate.

We reserve the right to limit the sales of our products or Services to any person, geographic region or jurisdiction, on a case-by-case basis. Certain products may not be available for shipping to all countries due to local import regulations, customs restrictions, or logistical limitations. It is your responsibility to ensure that the products you order are permitted for import into your country.

We reserve the right to limit quantities, change product descriptions and pricing, or discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited by law.

Your statutory rights as a consumer under the laws of your country of residence remain unaffected by these Terms.

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SECTION 6 - INTERNATIONAL ORDERS, SHIPPING AND CUSTOMS

For international orders, please note the following:

Customs and Import Duties: When ordering from outside Thailand, your order may be subject to customs duties, import taxes, and fees levied by your country's customs authority. These charges are the sole responsibility of the customer and are not included in our product prices or shipping fees. We are not responsible for delays caused by customs processing.

Import Restrictions: Some products may be restricted or prohibited for import in certain countries. It is your responsibility to verify that the products you order comply with the laws and regulations of your country before placing an order.

Shipping Times: International delivery times are estimates only and may vary due to customs processing, local postal services, or events outside our control. We are not liable for delays caused by factors beyond our reasonable control.

Taxes and VAT: Depending on your country of residence, Value Added Tax (VAT), Goods and Services Tax (GST), or other consumption taxes may apply to your purchase. Where required by applicable law, these will be displayed at checkout.

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SECTION 7 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. In the event that we make a change to or cancel an order, we will attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made.

You agree to provide current, complete and accurate purchase and account information for all purchases. You agree to promptly update your account information, including your email address and credit card details, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.

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SECTION 8 - OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control. You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk. You should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website. Such new features and/or services shall also be subject to these Terms.

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SECTION 9 - THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of third-party websites and we will not have any liability or responsibility for any third-party materials, websites, products, or services.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices before engaging in any transaction. Complaints or questions regarding third-party products should be directed to the third-party.

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SECTION 10 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If you send us creative ideas, suggestions, proposals, plans, or other materials (collectively, "comments"), you grant us a non-exclusive, royalty-free, perpetual, irrevocable, worldwide license to edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. You retain ownership of any intellectual property rights you hold in your comments — this license does not transfer ownership to us.

This license is granted subject to applicable intellectual property laws in your jurisdiction, including the Copyright Act B.E. 2537 (1994) of Thailand, the EU Copyright Directive, and equivalent legislation in other jurisdictions.

We are under no obligation to (1) maintain any comments in confidence; (2) pay compensation for any comments beyond what may be required by law; or (3) respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable.

You agree that your comments will not violate any third-party rights or contain any unlawful, abusive, obscene material, or any computer virus or other malware. You are solely responsible for any comments you make and their accuracy.

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SECTION 11 - PERSONAL INFORMATION AND DATA PROTECTION

Your submission of personal information through the store is governed by our Privacy Policy, available at www.bodylumestudio.com/pages/privacy-policy.

We collect and process your personal data in accordance with applicable privacy laws worldwide, including the Personal Data Protection Act B.E. 2562 (2019) (PDPA) of Thailand, the General Data Protection Regulation (GDPR) for EU/EEA customers, the UK GDPR for UK customers, and the CCPA/CPRA for California residents.

Your key rights include the right to access, correct, delete, and port your personal data, and to object to or restrict certain processing. To exercise any of these rights, please contact us at bodylumestudiosupport@gmail.com. We will respond within 30 days, or within the timeframe required by your local law.

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SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site that contains typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service is inaccurate at any time without prior notice.

Where required by applicable consumer protection law, we will honor the price displayed at the time of your order, or offer you the option to cancel your order for a full refund if a pricing error has occurred.

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SECTION 13 - PROHIBITED USES

In addition to other prohibitions set forth in these Terms, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, national, provincial, state, or local laws, regulations, or ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code; (h) to collect or track the personal information of others in violation of applicable privacy laws including the PDPA and GDPR; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website or the Internet.

We reserve the right to terminate your use of the Service for violating any of the prohibited uses.

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SECTION 14 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided "as is" and "as available" for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall bodylume.studio, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service.

Nothing in this Section limits or excludes any rights you have as a consumer under the mandatory consumer protection laws of your country of residence that cannot be excluded by agreement, including but not limited to:

• The Consumer Protection Act B.E. 2522 (1979) and its amendments — Thailand
• The Consumer Rights Directive 2011/83/EU and applicable national implementations — EU/EEA
• The Consumer Rights Act 2015 — United Kingdom
• Applicable state and federal consumer protection laws — United States
• Equivalent mandatory consumer protection legislation in any other jurisdiction

Our liability is limited to the maximum extent permitted by the applicable law of your jurisdiction.

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SECTION 15 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless bodylume.studio and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms or your violation of any law or the rights of a third party.

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SECTION 16 - SEVERABILITY

In the event that any provision of these Terms is determined to be unlawful, void or unenforceable under applicable law, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms. Such determination shall not affect the validity and enforceability of any other remaining provisions.

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SECTION 17 - TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms are effective unless and until terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination.

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SECTION 18 - ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

These Terms and any policies or operating rules posted by us on this site constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us. Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.

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SECTION 19 - GOVERNING LAW AND DISPUTE RESOLUTION

These Terms shall be primarily governed by and construed in accordance with the laws of the Kingdom of Thailand.

However, if you are a consumer residing in a country where mandatory consumer protection laws apply, you may also benefit from any mandatory provisions of the law of your country of residence. Nothing in these Terms limits your rights under those mandatory local laws.

Dispute resolution process:

We encourage you to contact us first at bodylumestudiosupport@gmail.com so we can try to resolve any issue directly and informally. We aim to respond to all complaints within 5 business days.

If we cannot resolve your dispute informally within 30 days, the following applies based on your location:

• Thailand and all other countries: Either party may submit the dispute to the competent courts of Thailand. Thai consumers may also contact the Office of the Consumer Protection Board (OCPB).
• EU/EEA customers: You may also use the EU Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr, or contact the alternative dispute resolution body in your Member State.
• UK customers: You may also contact an approved Alternative Dispute Resolution (ADR) provider or the Citizens Advice consumer helpline.
• US customers: Disputes may be resolved through binding arbitration or small claims court in accordance with applicable state law, except where prohibited.

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SECTION 20 - CHANGES TO TERMS

You can review the most current version of these Terms at any time on this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms by posting updates to our website.

For material changes, we will make reasonable efforts to notify registered users via email or a notice on our website before the changes take effect. Your continued use of our website following the posting of any changes constitutes acceptance of those changes.

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SECTION 21 - CONTACT INFORMATION

Questions about these Terms, or requests relating to your rights, should be sent to us at:

bodylume.studio
Email: bodylumestudiosupport@gmail.com
Website: www.bodylumestudio.com

We aim to respond to all inquiries within 30 days.